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In order to ensure that all transactions on the site go smoothly, we have created a code of ethics that must be respected by all Roomlala members. This is to protect both landlords and tenants using the site and ensure that all members have a good experience using the site. To use Roomlala's services, you commit to respecting our code of ethics by becoming a member.

As a landlord, you must agree to:

  • Post an advert which is both complete and genuine - the accommodation must be accurately described in its present condition
  • Update all ads and the availability of the accommodation as often as necessary
  • Respond quickly to each and every inquiry regarding your ad(s).

As a tenant, you must agree to:

  • Correctly fill out all the fields concerning your personal information and profile
  • Only send genuine inquiries to ads that interest you
  • Respect any commitment undertaken as part of a reservation
  • Respect the accommodation you rent as if it was your own.

Failure to respect this code will result in an immediate expulsion from the site for any non-abiding members.

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